MURAL Privacy Policy
Updated on March 19, 2024 – Effective from July 1, 2021

MURAL is committed to protecting the information transmitted over the Internet as well as respecting your privacy. Thus, we strictly control how personal information is used and communicated. This Privacy Policy outlines MURAL’s data protection policy. By using the site, you agree to comply with the practices described in this Privacy and Security Statement.

To access certain parts of the website, you must register and provide current and accurate information. It is important to update your personal information as soon as a change occurs. This information allows us to create your account, maintain the functionality of your registration, and communicate or correspond with you. We also use your information for purposes such as marketing/promotion, targeted advertising, and customer order management.

Sharing Your Information:

Your personal information will not be disclosed or shared with another company without your prior consent, except under limited circumstances as described below:

  • Advertising services
  • Marketing agencies
  • Analytics
  • Data collection and processing

We require these third parties to use the personal information transferred to them only for the purpose for which it was transferred and not to retain it longer than necessary for that purpose.

We may also disclose your personal information in the following cases: (1) to comply with applicable law, regulation, court order, or other legal processes; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Your Rights:

Depending on applicable law, you have the right to access, rectify, or erase your personal data, receive a copy of your data, restrict or object to the active processing of your data, ask us to transfer (port) your personal information to another entity, withdraw any consent you have given us to process your data, and to lodge a complaint with a statutory authority. To exercise these rights, you can write to us at

Cookies, etc.:

To learn more about how we use these technologies and your choices regarding these tracking technologies, please refer to our Cookie Policy.


The security of your information is paramount to us. We implement reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, no system is foolproof, and we cannot guarantee the absolute security of your information.

Third-Party Links & Use of Your Information:

Our service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to these third parties, and we advise you to read their privacy policies. We have no control over the content or practices of these third-party sites.

Data Protection Officer / Grievance Officer:

If you have any questions or concerns about the processing of your information in our possession, you can contact our Data Protection Officer at Mural, 1100-4200 boul. Saint-Laurent, Montréal (Québec) H2W2R2 Canada, by email at We will address your concerns in accordance with applicable law.

Changes to the Privacy Policy:

This policy may be updated from time to time to reflect changes in our personal information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

To Contact Us:

If you have any questions or comments about how we handle your personal information, or if you wish to access, update, or correct your personal information in our possession, please contact us at